Management Techniques

Over the course of my career I have been recognized with the ability to build and manage great teams. The methods that I use are unconventional but effective. These methods will not work for everyone but maybe it will make you think.

Employees who work to please you are better than employees who work because they fear you. An employee who fears you will only do enough to keep you happy, an employee who wants to please you will do as much as they can to make you happy. If someone fears you they will not do any more than they are asked, which makes you the limit on their potential. If someone wants to please you they are the limit of their potential and you are there to help them be better than they ever thought they could be.

Developing a team that tries to please requires you to be a captain rather than a coach. A coach stands on the sidelines and yells at you whenever you are doing something and makes sure you are doing the right things. A captain does a very similar thing except he is in there battling it out with you. There is nothing worse than getting yelled at to work harder from someone who has not moved 5 feet all game. As a manager if you don't connect with your employees at this level you will have a hard time gaining their respect. It will create an us against management mentality and limit the valuable communication that makes a business great. That being said there still needs to be a coach in the business.

Being a coach requires you to serve and provide structure. Serving your team requires you to provide the necessary resources to do their job, limit distractions, protect the lines of communication, and actively find ways to make them better at what they do. Providing structure for your team requires that you clearly set expectations and ensure understanding of them.

The most difficult part about management is when the personal sphere collides with the professional sphere. Businesses often trying to segregate your personal and professional life but that is just not the way we are designed. Overtime definitely affects your personal life. Being up late the night before work definitely affects your professional life. Instead of trying to isolate two spheres that cannot be isolated why not embrace it and find a way to manage through it.

The first step to being a coach is getting to know about the personal lives of the people who are working for you. What are they interested in? How was their weekend? Not only is it important for you to know this about them it is also important for the other team members to know this about them to. Take some time at the beginning of your weekly meeting and ask everyone what they did on the weekend. This will allow everybody to get to know each other a little bit better.

Knowing too much about your employees can obviously cause some difficulties when tough decisions have to be made but that can be mitigated with good structure. It can't be eliminated but that is something that you will have to live with. Most people understand tough decisions as long as they are fair and they know why it is being made. Let your team know exactly what their goals and objectives are and provide regular feedback on their progress. Make sure they know where they stand and if they don't like that explain to them what it is going to take to get them to where they want to be. Not knowing what it takes to please your boss is very frustrating and often causes people to become hostile

These are just a couple of the steps that could be taken to implement a captain approach to management. I may follow up later with some more details, but hopefully this was enough to get you thinking.


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